WellBricks, Inc. (“WellBricks,” “we,” “our,” or “us”) is a Delaware corporation. We are committed to protecting your privacy and the security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wellbricks.ai or use our platform and related services.
1. Information we collect
We collect the following types of personal information:
- Name and contact information.
- Email address.
- Account credentials.
- Billing and payment information.
- Usage data and interactions with the platform.
- Communication preferences.
We also collect technical information automatically:
- IP address and device information.
- Browser type and settings.
- Platform usage statistics.
- Cookies and similar technologies.
2. Customer records
Customers provide business records to the platform, such as statements, lease and ownership documents, and related correspondence. These records belong to the customer, not to WellBricks, and we process them only to provide the service to that customer and as their agreement with us allows.
Those records may contain personal information about third parties, including owners, partners, and other individuals named in them. We process that information on the customer's behalf. If you believe a WellBricks customer holds information about you and you want it corrected or removed, contact the customer directly; where we are able to, we will help them respond.
We do not sell customer records, and we do not use one customer's records to provide the service to another customer.
3. How we use information
We use information for the following purposes:
- Providing and maintaining the service.
- Processing transactions.
- Sending service updates and notifications.
- Improving the platform and the experience of using it.
- Analyzing usage patterns and trends.
- Preventing fraud and maintaining security.
- Complying with legal obligations.
5. Security
We implement appropriate technical and organizational measures to protect personal information, including encryption in transit and at rest, access controls that limit what each account can see, and audit logging of access to customer records.
No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Retention
We retain personal information for as long as an account is active and for as long afterwards as we need it to meet the purposes described in this policy, resolve disputes, and comply with our legal obligations. Retention of customer records is governed by the customer's agreement with us.
7. Your rights
Depending on where you live, you may have the right to:
- Access your personal information.
- Correct inaccurate data.
- Request deletion of your data.
- Object to processing.
- Receive your data in a portable form.
- Withdraw consent.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before we act on a request.
9. Children's privacy
Our services are not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the date above, and will give additional notice where the change is material.
11. Contact
Questions about this policy go to legal@wellbricks.ai, or WellBricks, Inc., 3723 Greenville Ave STE 75813, Dallas, TX 75206.